Uncle Roy's Trade Account
Apply For A Trade Account
Are you a Brewer? Distiller? Baker? Confectioner or Food Manufacturer? Uncle Roy’s Natural Flavourings and Edible Flowers are available for trade purchase. Whether you’re big or small, opening a trade account with us allows you to benefit from trade discount, large quantities and made-to-order flavours.
Our products are available in:
Some of our current leading trade accounts started off as tiny micro-breweries or bakeries, and so for this reason we openly encourage any size business to apply for a trade account, with our opening trade order being only £150. From then onwards, repeat orders can be as little as £50.
For any trade order placed over £150, shipping is free to UK mainland.
To Apply For A Trade Account:
Simply email firstname.lastname@example.org with your details and a brief description of your business.
We will be back in touch with you via email with your trade login details as soon as possible, however if you have any questions in the meantime please do not hesitate to get in touch.
I’ve got trade access, how do I place an order?
Simple. All orders can be placed online, once you have been set-up with trade access, simply login and trade prices will be automatically displayed.
How long will my trade order take to arrive?
Our shipping time is between 3-5 days, but can be as quick as 1-2 days depending on how busy we are. However, given current lead times, we always recommend placing your order with as much notice as possible to avoid disappointment.
Our nominated courier is DPD, and we send all trade orders on a Tracked Next Day service, tracking numbers are emailed on day of dispatch.
What’s the minimum trade order?
Our minimum trade order is only £50, and is subject to courier charges. Please not that all orders below £150 must be paid at time of ordering online.
Any UK mainland trade order placed over £150 will receive Free Shipping. For EU & worldwide orders we ship using either DPD or UPS and charge this at cost.
Our minimum trade export is £250 plus shipping charged at cost.
* Please note: As a result of Brexit shipping from the UK to EU member states will now require Vat to be paid by the receiver. In some cases duty is being charged, although the terms of the Brexit agreement allows for tariff free movement between UK/EU/UK Before placing any EU orders please ensure you understand your potential import costs as they vary by country
Do you offer free samples?
For new enquiries, we do not offer free samples. We suggest ordering small consumer bottles (only £6.95) to play around with your recipe and dilution rate. Then, when you are ready to place a trade order, we will be happy to refund the original purchase of the flavour(s) you order in trade sizes.
How does trade discount work?
Once a trade account has been set up, discounts are applied depending on the size of the order. Larger quantities can take advantage of larger trade discount, for example:
(Tiered Discount Example) Natural Vanilla Essence
Non Trade: £90 per litre
Trade: £55 for one litre (saving 40%). Five litres is £185, saving 60%.
So, the more litres you buy, the bigger the discount!
Can I get Credit Terms?
Yes on request subject to approval. Our only requirement is that you are a VAT registered business and/or have submitted at least 1 set of accounts to companies house. We are also happy to extend credit terms to any of our current loyal customers with at least 12 months active trading history.
What happens if I am a new company with No Trading History?
That’s not a problem, we will still be delighted to trade with you. All we ask is that you pay the first few orders pro forma (ie online at time of purchase) and once we have established a regular trading pattern we will be happy to look at credit terms.
Do you make made-to-order flavours?
If you are looking for a specific flavour that we do not currently produce, we may be able to make these to order. Email to enquire, stating what flavour you are looking for.
What are your dosage rates?
Average dosage rates range from 0.1% - 0.3%, however we always recommend trial and error as only you know what flavours you are trying to achieve.
Can you supply produce specifications/MSDS (manufacturers safety data sheet)?
Yes, all our product specification sheets are available to download on each product page, under the “specification” tab.
Do you accept returns?
In line with food standards guidelines, we are unable to accept returns of unwanted goods to avoid the risk of contamination. If you notice as issue with your order, please alert us to this within seven days.
What is the shelf life of your products?
All our products come with a minimum one year, maximum two year shelf life when unopened, with the exception of our Real Edible Petals which will not last as long. Once opened, please refer to product spec sheets for storage and usage guidelines.
How do your products come packaged?
Our 50ml bottles come in recyclable glass bottles/jars, and all other sizes are supplied in food grade reusable and recyclable HDPE containers.